Gary chapman emirates biography

You joined the Emirates Group back in 1989 when it was a small company comparatively speaking with the corporate giant we see today. What was it like back in those days?

“I had no aviation background whatsoever.

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There was no induction, it was just a case of soak it up and find your way. But I think that helped me do a better job, as I was more inquisitive. We only had three aircraft back then. It was a different world altogether.”

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It must be difficult to keep abreast of everything that is happening within the organisation across the globe when the scale is on that level. Do you focus only on the macro level or do you get your hands dirty at the granular level too with a back-to-the-floor approach?

“Well, you have to be strategic but you also need to get close to the coalface and roll your sleeves up – although you have to be selective as to where and when you do that.

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